Samsung Galaxy M20 : Owner Review

by Neel Adwani

June 19, 2019

The world is full of multitaskers, and none of us can imagine a day without our phone. From scheduling appointments in our calendar to following the “Influencer” or “Photographer” dream, all of us need a phone that could fit all our needs. So basically, I’m Neel, your friendly neighborhood techie and I ordered a Samsung Galaxy M20 3GB RAM, 32GB ROM variant off Amazon for fulfilling my daily requirements such as Photography, Social Media Management, etc. If you’re looking into buying a neat phone in a limited budget, Galaxy M20 is something you might not want to skip. Here’s my review of this phone, which you may find quite interesting while purchasing your next mobile phone.

Front view

Back view


The phone is available in 2 variants, i.e., 3GB RAM 32 GB ROM, that costs around Rs. 9,990 and 4 GB RAM 64 GB ROM, that cost around Rs. 11,990 with two colors, Ocean Blue and Black. The one that I purchased is 3GB RAM 32 GB ROM with Ocean Blue color. It can be bought from Amazon, Flipkart or even Samsung’s official website.


With a screen size of 6.3 inches and an Octa-core Samsung Exynos 7904 Processor, which has exceeded my expectations at such a cost and I can run all the day-to-day apps just fine. Due to my past experience with Samsung, I was not expecting the performance to be this good, but the company has made quite a lot of improvements. If you’re a busy, on-the-go type of person, this phone is the best match for you in this budget.


Size: I can have a firm grip over my phone due to its slim body and design, but still I’d suggest getting a tempered glass for the screen.

Battery: I’ve been able to put my phone to use for about 10 hours continuously, which worked out quite well. Whenever I’m going out for travel, or just biking around, it is a perfect match for a long duration of documenting and clicking pictures.

Camera:  I’m quite impressed by the Live Focus mode and while capturing photos for my blog, it is useful and especially for Instagrammers and influencers, this feature is worth it.

Storage: As for a regular user like me, 32 GB of storage space is quite good and in case I need more of it, Samsung Cloud is a good option or I can use an SD card, i.e., up to 512 GB.

Weight: It weighs about 190 grams, so I’ve been able to handle it easily and it has not been burdening my pocket.

Performance: I’ve been able to run most of the common applications on my phone, like Facebook, Instagram, WhatsApp, PUBG, Spotify, etc. and also, it has been great at multitasking, as of now.


Face Lock:  I’ve been using this feature, but it turned out to be a bit laggy and inconsistent during low light.

Overheating: While playing games like PUBG for some time, I’ve experienced excessive heat.

Random Clicks: Sometimes the side of the phone touches my palm, which results in random clicks, due to the infinity display.


A 15-watt charger is provided with the phone, which promises 3 times faster charging than 5-watt regular chargers. Also, an eject pin is provided for adding the SIMs and the microSD.

Note: This device requires a type-C cable, which comes with the phone.

Best Feature

My favorite feature that I liked in my Galaxy M20 is the Picture quality as it has the capability of taking crystal clear pictures, that are Instagram worthy and sometimes, one can’t even notice the difference between a picture taken with a DSLR and this phone. Also, there’s a “Life Focus” option in the camera, which focuses on the face and the body and blurs out the background, providing a great, cinematic effect in the pictures.

Worst Feature

The worst feature, in my opinion, is the face-lock as it is more of a glitch than an option for authentication. In quite a few cases, one can break through this feature even with closed eyes(while sleeping), nevertheless, a better option would be to unlock the phone using a simple password, pattern or a pin. As in most cases, even fingerprint locks can be unlocked when the authorized user is asleep.

Writer’s Opinion

Samsung Galaxy M20 3GB 32GB variant is definitely worth the price, given its capabilities on a regular basis. Although, I’d still suggest doing some market research as new variants might come out and some new models may have patched up the bugs given in the cons and might have a better security system. Both of the variants are lightweight and have the same dimensions. It is recommended to buy 4 GB 64 GB variant if you require more storage space or need it for a bit of phone gaming or multitasking.

Here’s how I’d rate my variant:

  • Speed: 9/10
  • Build & Design: 10/10
  • Battery: 9/10
  • Front Camera: 8/10
  • Back Cameras: 9/10
  • Durability: 9/10
  • Security System: 7/10
  • User Interface: 9/10

Overall rating: 8.5/10

Note: This rating is based on my personal experience and factors such as the cost and value of money. Do not take it as an official rating as it is neither related to Samsung, nor any of its distributors.


Samsung Galaxy M20 is a great phone, which is worth the cost and in my case, it is perfect for people like me. I have a 3 GB RAM 32 GB ROM Ocean Blue variant. The camera quality is awesome, and the battery backup is quite astonishing for its price. It constitutes of a Fingerprint lock and a Face-lock. The face-lock is a bit buggy, but the fingerprint lock compensates for it. It has a 5000 Mah battery, which has lasted up to 10 hours for me continuously, in which I used it for snapping pics, gaming and watching a movie. Speaking of the design and build quality, it is just awesome with a screen size of 6.3 inches and an Infinity-V display. The phone is lightweight and I’d call it a bit “extra-portable”. Witnessing the phone for a couple of days, I would rate it 8.5 out of 10 on an overall basis. This rating could be increased if it is able to maintain its quality.

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